Ka’ala Systems Technology Corp. Awarded $3,8M Contract for Defense Logistics Agency Information Technology Support Services Pacific Region
Ka’ala Systems Technology (KST) Corp. was awarded the Prime contract for Defense Logistics Agency (DLA) Information Technology (IT) support services. for Information Technology (IT) End User IT Operations Services, System and Network Administration, and Information Assurance/Support to users at DLA facilities for DLA Pacific J6 in Hawaii, Guam, Alaska, Japan, Okinawa, Korea, Singapore, and Thailand.
The Defense Logistics Agency provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war. In support of Defense Logistics Agency’s (DLA's) mission, DLA) Information Operations, J6, is the Agency’s knowledge broker, providing comprehensive, best practice Information Technology (IT) support to the federal interests and DLA Business Community resulting in high quality information systems, customer support, efficient and economical computing, data management, and telecommunication services.
DLA Information Operations (J6) has the responsibility of providing End User IT support services for its user population as well as those of other DLA, federal and contractor entities and the activities that these organizations support on DLA operated facilities.
The Information Operations Stakeholder Integrated Services, Customer Support and Readiness (J63A) office is responsible for providing Enterprise IT Helpdesk and Desktop Level End User Support functions worldwide. End user / Desktop Support work is provided by a mix of government and contractor personnel and is divided into Regions for support efforts.
KST’s primary objective is to provide these services for the Pacific Region and ensure that all IT equipment, to include network hardware, server hardware, workstations, printers, portable computers, network infrastructure, and miscellaneous IT equipment, is functioning at all times to support mission requirements. Global IT support services shall be provided to end-users when working at their primary duty location, when working from an alternate site, and/or when working in a temporary duty (TDY) status away from primary duty location.